How to Find Your Device Name

How to Find Your Device Name

How to Find Your Device Name

This guide explains how to find your device name, serial number, or device ID on computers, iPads, iPhones, and Android phones.


Laptops / Computers

Check the bottom of the laptop or the side/front of the desktop for an ID sticker.

If there is no sticker:

  1. Open Settings
  2. Go to Home
  3. Find the Computer Name at the top of the page

iPads / iPhones

Check the back of the device, under the case, or under the stand flap for an ID sticker.

If there is no sticker:

  1. Open Settings
  2. Go to General > About
  3. Find the:
  • Name
  • Serial Number
  • Phone Number (iPhones only)

Android Phones

  1. Open Settings
  2. Tap About Phone
  3. Find the:
  • Phone Number
  • Serial Number or IMEI Number

See attached image diagrams below for reference.

    Disclosure

    Do not include patient names, dates of birth, medical record numbers, clinical information, screenshots, or any other PHI in this request. This support ticketing system should be used for general technical or operational support only unless otherwise authorized by REVIVE.
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